During sudden medical crises, heart attacks, trauma accidents, or acute illnesses, having immediate access to verified emergency ambulance numbers and hospital hotlines in Bangladesh can save lives. This comprehensive guide provides 24/7 contact details for key emergency services across all major divisions.
1. National Emergency Helplines (24/7 Toll-Free)
- 999 (National Emergency Service): Instant dispatch for Police, Fire Service, and Government Ambulance Services across all districts.
- 16263 (Shastho Batayan): 24/7 National Health Helpline operated by the Directorate General of Health Services (DGHS) for free tele-consultation, doctor advice, and hospital information.
- 10655 (IEDCR): Dedicated helpline for infectious disease outbreaks, dengue management, and epidemiologic support.
- 109 (National Helpline for Violence Against Women & Children): Crisis intervention, legal counseling, and emergency shelter coordination.
2. Major Specialized Hospital Emergency Desks in Dhaka
| Hospital Name | Location | Emergency Hotline |
|---|---|---|
| Dhaka Medical College Hospital (DMCH) | Secretariat Road, Dhaka | +8802-55165088 |
| National Institute of Cardiovascular Diseases (NICVD) | Sher-e-Bangla Nagar, Dhaka | +8802-9122560 |
| National Institute of Neurosciences & Hospital (NINS) | Agargaon, Dhaka | +8802-9140752 |
| Evercare Hospital Dhaka | Bashundhara R/A, Dhaka | 10678 / +8802-55061700 |
| Square Hospital Dhaka | Panthapath, Dhaka | 10616 / +8802-8159457 |
| United Hospital Limited | Gulshan 2, Dhaka | 10666 / +8802-9852466 |
| Ibn Sina Specialized Hospital | Dhanmondi, Dhaka | 10615 / +8802-9126625 |
| BIRDEM General Hospital (Diabetes Emergency) | Shahbagh, Dhaka | 10614 / +8802-9661551 |
3. Divisional Hospital Emergency Hotlines
Chattogram Division:
- Chattogram Medical College Hospital (CMCH): +88031-619400
- Evercare Hospital Chattogram: 10678 / +8809612-310678
- CSCR Hospital Chattogram: +88031-656565
Khulna & South-Western Division:
- Khulna Medical College Hospital (KMCH): +88041-760350
- Gazi Medical College Hospital, Khulna: +88041-721345
- Sangram Hospital (Pvt.) Ltd., Satkhira: 01996-365059 / 01718-286403
Rajshahi & Rangpur Division:
- Rajshahi Medical College Hospital (RMCH): +880721-772150
- Rangpur Medical College Hospital (RpMCH): +880521-62288
Sylhet Division:
- MAG Osmani Medical College Hospital, Sylhet: +880821-713487
- Mount Adora Hospital, Sylhet: +880821-728888
4. Key Steps to Take While Waiting for an Ambulance
- Keep the Patient Calm: For suspected cardiac events, keep the patient seated upright and loosen tight clothing.
- Clear the Airway: If the patient is unconscious, place them in the recovery position on their side.
- Prepare Identification & Reports: Gather the patient’s National ID card, emergency contact numbers, and recent medical prescriptions.
- Designate a Guide: Send a family member or neighbor to the main road entrance to guide the incoming ambulance driver directly to your residence.
